Trust Wallet Support Center

Official help for wallet access, transactions, security, and troubleshooting.

Get Support Now Live Chat Assistance

Find Help for Common Issues

Restore Wallet Access
Tokens Not Showing
Scam or Unauthorized Access
Transaction Pending
Importing Wallet
Network/Balance Mismatch

Our Simple Support Process

1

Submit a Support Ticket

Provide details about your issue through our secure online form.

2

Verify Your Issue

Our team will review your ticket and may ask for additional information.

3

Receive Expert Assistance

A support specialist will guide you through to a resolution.

Need Immediate Help?

Connect with a support specialist for real-time assistance.

Start Live Chat
Support Specialist

Hello! How can I help you today?

I'm having an issue with a pending transaction.

Your Security is Our Priority

Security

End-to-End Encryption

All communication with our support team is fully encrypted.

Privacy

Privacy First

We respect your privacy and handle your data with care.

Fast Response

Fast Response

Our global team is ready to assist you around the clock.

Important: We will NEVER ask for your Secret Recovery Phrase or private keys. Your wallet stays 100% in your control.

Frequently Asked Questions

Our team aims to respond to all inquiries within 24 hours. For urgent issues, we recommend using our live chat for a faster response.

Yes, our support service is completely free for all Trust Wallet users.

Please include a detailed description of your issue, your public wallet address, relevant transaction IDs, and screenshots if helpful. Never share your Secret Recovery Phrase or private keys.